Médicos online

Convenient access to care, 24/7

Right now is a really good time to register for Doctors Online. That way, if you need to see a doctor, you’ll be all ready to video chat with them from your home.

Download on the App Store
Get it on Google Play
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When to use Doctors Online

Doctors Online is perfect for when your personal doctor is unavailable or when going into the office is not an option.


You and the family members on your plan (including your children) can see a board-certified doctor for common, non-emergency health issues, including:

  • Sintomas de constipação e gripe
  • Alergias
  • Bronquite e outras infeções respiratórias
  • Infeções do trato urinário
  • Irritações da pele
  • Problemas de sinusite
  • Enxaqueca
Behavioral Health

You and your family members can also see licensed therapists and board-certified psychiatrists for non-emergency behavioral healthcare issues, including:

  • Depressão
  • Anxiety
  • ADHD
  • Stress
  • Grief

You can make appointments several weeks in advance, and once you establish a relationship, you can see the same provider on an ongoing basis.

Get the most from your app

This video explains the great features available through Doctors Online and how to get started with the service.

*Apple e o logotipo da Apple são marcas comerciais da Apple Inc., registadas nos EUA e noutros países. App Store é uma marca de serviço da Apple Inc. Google Play é uma marca comercial da Google Inc. Em caso de emergência, deve ligar sempre para o 911. O Doctors Online não se destina a substituir estes serviços e não deve ser usado nessas circunstâncias. O Doctors Online é um serviço de telemedicina fornecido pela American Well®, uma empresa independente que administra o Doctors Online em nome da BCBSRI.

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