Cuide do seu bem-estar emocional

If you are experiencing thoughts of suicide, a mental health or substance use crisis, or any other kind of emotional distress, call or text 988 for quick access to counseling help.

Mental health is just as important as your physical health, and when you or someone you love is struggling, it’s important to find the right care. We can connect you with resources and treatment options that can help you feel better and live your best life.

Where do I start?

A Parent's Guide to Mental Healthcare in RI

This BCBSRI "how-to" guide can help make it easier to find the care your child needs. Learn what signs to look for, what questions to ask, and what resources are available.

Read the guide

O seu prestador de cuidados primários

Start here. Your PCP already knows your overall health and needs. Discuss symptoms and ask for recommendations. However, you do not need a referral from your PCP for counseling or medication.

BCBSRI care managers

Licensed professionals work with you and your providers to get you the services you need. These BCBSRI teams also can review your medicines to make sure you understand why and how to take them. Ligue para o número 1-800-274-2958.

BCBSRI Doctors Online

Talk with a therapist or psychiatrist on your phone or computer. Pesquise “BCBSRI Drs. Online na App Store ou Google Play* ou visite

  • Therapy – for issues such as anxiety, depression, PTSD, and stress. Schedule an appointment online or call 1-800-345-1419.
  • Psychiatry – for issues such as anxiety and depression and to evaluate the potential benefits of medication. Schedule an appointment online or call 1-877-410-5548.

Find a provider

Call BCBSRI Customer Service at 1-800-639-2227 for help.

Not all health plans include Doctors Online. Refer to your Subscriber Agreement or myBCBSRI account to see if it is part of your plan.

What programs can help?

This quick guide lists some programs that can help you with:

  • Substance use disorders (alcohol and drug)
  • Mental health issues
  • Distúrbios alimentares
  • Dementia

BCBSRI has specifically worked with the programs and providers below to connect our members to important services they provide. This is not an exhaustive list or an endorsement of a particular provider. The information is not a referral or recommendation of any particular healthcare provider, facility, or program. 

There are, of course, many other providers you can use, and you can find them in our Find a Doctor tool. You should always confirm the provider’s participation in your plan’s network before receiving services, as provider networks are subject to change.* You’ll also want to ask about the cost to you or check your subscriber agreement in myBCBSRI for details.

Are you caring for someone who is on Medicare and needs behavioral health support?
Find programs here.

*While BCBSRI works to validate that the information displayed is up to date and accurate, it is subject to change. BCBSRI cannot guarantee availability for the providers or programs listed. Please call the provider prior to scheduling an appointment to verify that the provider continues to be part of your plan's network. 

  • For: adults
  • Treats: substance use disorders
  • What to expect: services in your home, like in-home withdrawal management, medication-assisted treatment, individual therapy, family therapy, and coordinated medical and behavioral healthcare
  • Program/provider: Aware Recovery Program
  • Get started: (401) 232-4166
  • For: adults and children
  • Treats: substance use disorders
  • What to expect: BCBSRI care managers will help you find coaches from among several peer recovery groups who have lived with mental health, alcohol, and drug issues 
  • Provider/program: various peer recovery groups
  • Get started: call BCBSRI care managers, 1-800-274-2958
  • For: adults at risk for hospitalization or recently hospitalized
  • Treats: mental health issues and substance use disorders
  • What to expect: services in your home, over the phone, or at HealthPath offices from a care manager, psychiatrist, therapist, and others
  • Provider/program: Butler Hospital HealthPath
  • Get started: (401) 415-8868
  • For: adults
  • Treats: mental health issues and substance use disorders
  • What to expect: short-term help following a hospital stay; clinicians and care managers help you manage appointments and find community resources; they also offer therapy and medication management sessions until your long-term outpatient care starts
  • Provider/program: Butler Hospital
  • Get started: call BCBSRI care managers, 1-800-274-2958 
  • For: adults and children
  • Treats: eating disorders
  • What to expect: intensive outpatient programs; psychotherapy; nutrition; outpatient groups; family support
  • Provider/program: BeCollaborative
  • Get started: (401) 262-0841
  • For: adults
  • Treats: substance use disorders
  • What to expect: medication-assisted treatment, care management, counseling
  • Provider/program: various providers
  • Get started: call BCBSRI care managers, 1-800-274-2958, for help locating an in-network provider
  • For: children and families
  • Treats: mental health issues
  • What to expect: urgent care for those who feel that waiting for an appointment could jeopardize their well-being
  • Provider/program: Child and Family Psychiatry, Providence Behavioral Health Associates, and RICBT
  • Get started: call BCBSRI care managers, 1-800-274-2958. After hours call the Kids’ Link RI 24/7 crisis line, 1-855-543-5465.
  • For: children and families
  • Treats: mental health issues; members who need additional support to stay safe and stable in the community
  • What to expect: individual, family, and group therapy; medication management; home and community-based services; BCBSRI case managers will help you find the right program for you and your family  
  • Provider/program: The Providence Center, Gateway, Community Care Alliance, Thrive Behavioral Health
  • Get started: call BCBSRI care managers, 1-800-274-2958
  • For: adults
  • Treats: dementia
  • What to expect: a personalized plan for caregivers designed to help members safely remain at home and not be separated from loved ones
  • Provider/program: The Alzheimer’s Association Rhode Island Chapter
  • Get started: call BCBSRI at (401) 459-CARE or contact the nurse care manager with your primary care provider (PCP) for more information

Nota: For all services, please check your Subscriber Agreement to see the amount you pay for visits.

What else can I do for myself or a loved one?

If you’re looking for help for a loved one, BCBSRI care managers may be able to help you find support. Call them at 1-800-274-2958.

BH Link
24/7 crisis intervention service. Call (401) 414-LINK (5465) or visit the 24/7 Triage Center at 975 Waterman Avenue in East Providence.

Kids’ Link RI
24/7 crisis line to connect children and youth to care and resources. Call 1-855-543-5465.

What are the different types of care?

Profissionais de saúde comportamental individuais

  • Psiquiatra - Médico especializado na prevenção, diagnóstico e tratamento de doenças mentais. Os psiquiatras podem prescrever medicamentos psiquiátricos.
  • Psicólogo - Um profissional de saúde mental licenciado e treinado para trabalhar com problemas psicológicos leves ou graves. Os psicólogos não prescrevem medicamentos.
  • Counselor – A licensed, mental health professional, such as a social worker, mental health counselor, or marriage and family therapist, who evaluates and treats common life stressors and mild to moderate mood disorders. Os conselheiros não prescrevem medicamentos.

Programas ambulatoriais intensivos

  • 3 days a week, 3-4 hours a day, for 4-6 weeks (typically). A maioria é estruturada para que as pessoas possam continuar com as suas rotinas diárias normais.
  • Combinação de terapia individual e de grupo (terapia familiar se apropriado) e pode incluir avaliação psiquiátrica e gestão de medicamentos.
  • Recomendado para pessoas que estão a passar por problemas emocionais e comportamentais e beneficiariam em aprender como gerir os seus sintomas e problemas num ambiente estruturado.

Programas de internamento parcial

  • 5 days a week, 5 hours a day (typically)
  • Combinação de terapia individual e de grupo (terapia familiar se apropriado) e frequentemente inclui avaliação por um psiquiatra
  • Recomendado para pessoas que requerem tratamento mais intensivo do que os cuidados ambulatoriais tradicionais, estão a passar por graves problemas emocionais e comportamentais ou estão em risco de hospitalização, bem como de tratamento após o internamento hospitalar

Tratamento assistido por medicação

  • Offers structured and intensive services—including medication-assisted treatment, counseling, and care management—to allow members to maintain recovery in a less-intensive treatment program than a hospital setting
  • For adult members requiring comprehensive services to facilitate recovery from substance use disorders

Cuidados hospitalares de doentes internados

  • O atendimento 24 horas por dia num ambiente hospitalar geralmente dura alguns dias
  • Consulta diárias por uma equipa de profissionais, incluindo um psiquiatra e terapia de grupo (se apropriado)
  • Recomendado para estabilizar uma crise e/ou sintomas graves

Cuidados residenciais para doentes internados

  • Normalmente, uma colocação de curto prazo num ambiente residencial perto da casa de uma pessoa até que se estabilize e possa regressar à comunidade
  • Combinação de terapia de grupo, individual e familiar

*Aplicam-se as tarifas padrão da operadora móvel e uso de dados. O download e o uso desta aplicação estão sujeitos aos termos e condições da aplicação e das lojas online das quais foi descarregada.

O Doctors Online é um serviço de telemedicina fornecido pela American Well®, uma empresa independente que administra o Doctors Online em nome da Blue Cross & Blue Shield de Rhode Island.

A cobertura e a partilha de custos variam dependendo do plano. Para ver a cobertura e os custos específicos do seu plano, consulte o Contrato do Assinante ou entre em contacto com o número do seu cartão de identificação de membro.

Este artigo é fornecido apenas para fins informativos e não constitui aconselhamento médico ou outro conselho profissional. Não é um endosso ou recomendação de um determinado profissional de saúde ou programa de tratamento.