Primary care providers (PCPs) accept responsibility for arranging and coordinating the overall healthcare of members. A PCP is a physician (MD or DO) who is board-certified or trained in internal medicine, pediatrics, or family medicine. Pursuant to state law, some PCPs are duly licensed and appropriately certified nurse practitioners, physician assistants, as well as some Ob/Gyns who provide primary care services.

Our Access to Care Standards have been updated for PCP’s and Behavioral Health Providers.